Privacy Policy
Last updated: 18.09.2025
Volkoff Royal Experience (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.volkoffroyalexperience.com (the “Website”), and when you use our catering and event services.
By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, billing details, and event information you provide when making inquiries, bookings, or contacting us.
- Non-Personal Information: such as IP address, browser type, device information, and usage data collected automatically when you browse our Website.
- Cookies and Tracking Technologies: which help us enhance user experience, analyze traffic, and provide tailored services.
2. How We Use Your Information
We use the collected information for purposes including:
- To respond to your inquiries and provide catering services.
- To process bookings and payments.
- To send you updates, offers, and promotional information (only if you have consented).
- To improve our Website, services, and customer experience.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data only with:
- Service providers: such as payment processors, IT support, or delivery partners, strictly for service provision.
- Legal authorities: if required by law or to protect our rights, safety, or customers.
4. Data Retention
We will retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent to marketing communications at any time.
- Restrict or object to our processing of your information.
To exercise these rights, please contact us at vavolkov1812@gmail.com
7. Cookies
We use cookies to improve functionality and analyze Website traffic. You can disable cookies in your browser settings, but some parts of the Website may not function properly.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Volkoff Royal Experience
Email: vavolkov1812@gmail.com
Phone: +31 6 47972756