General Terms and Conditions
Volkoff Experience
Last updated: 18.09.2025
1. Applicability
1.1 These General Terms and Conditions (“Terms”) apply to all offers, quotations, agreements, and services provided by Volkoff Experience (“we,” “our,” or “us”).
1.2 By placing an order or entering into an agreement, the client (“you” or “customer”) agrees to these Terms. Deviations are valid only if expressly agreed in writing.
2. Services
2.1 Volkoff Experience provides exclusive catering and event services as agreed with the client.
2.2 All services are subject to availability and confirmation of booking.
3. Quotations and Agreements
3.1 All quotations are without obligation unless otherwise stated.
3.2 An agreement is established only after written confirmation from Volkoff Experience.
3.3 Prices quoted are exclusive of VAT and other government levies unless stated otherwise.
4. Payment Terms
4.1 Invoices must be paid within 7 days of the invoice date, unless otherwise agreed in writing.
4.2 Volkoff Experience may require an advance payment or deposit before providing services.
4.3 In case of late payment, statutory interest and collection costs may be charged.
5. Cancellation and Changes
5.1 Cancellations must be communicated in writing. The following cancellation fees apply:
- Up to 10 days before the event: 50% of the agreed amount.
- Less than 2 days before the event: 100% of the agreed amount.
5.2 Changes to the agreement (such as number of guests, menu, or timing) must be agreed in writing. Additional costs may apply.
6. Obligations of the Client
6.1 The client must provide all necessary information and cooperation required for proper execution of the services.
6.2 The client is responsible for obtaining any permits or approvals needed for the event location.
7. Liability
7.1 Volkoff Experience is not liable for indirect or consequential damages, including loss of profit, unless caused by intent or gross negligence.
7.2 Our total liability is limited to the amount invoiced for the service concerned.
7.3 The client is liable for damage caused by guests or third parties engaged by the client.
8. Force Majeure
8.1 Volkoff Experience is not liable for failure to perform obligations due to force majeure, including but not limited to: natural disasters, strikes, government measures, illness, or unforeseen circumstances beyond our control.
8.2 In such cases, we may suspend or terminate the agreement without liability for damages.
9. Intellectual Property
9.1 All materials, menus, and concepts developed by Volkoff Experience remain our intellectual property.
9.2 These may not be reproduced, copied, or used without our prior written consent.
10. Governing Law and Disputes
10.1 These Terms are governed by the laws of the Netherlands.
10.2 Disputes will be submitted to the competent court in Amsterdam, unless otherwise required by mandatory law.
11. Company Details:
Volkoff Experience
CEO & Founder: Vladimir Volkov
Email: vavolkov1812@gmail.com
Phone: +31 6 47972756